If you are in the process of searching for a senior home care company for a loved one, you have the right to interview multiple companies before selecting one. When you talk to them, you get to ask questions, and you should create a list of questions to ask before your meeting. If you're wondering what questions to ask, here are four that are vital to include on your list.

What Services Do They Provide?

You can start the conversation by asking about the services the company provides. Senior home care companies typically provide a variety of different services, including the following:

  • Personal hygiene tasks
  • Light cooking and cleaning
  • Medication disbursement
  • Companionship care
  • Wound care

These are just the basic services you will find with most companies, and you can ask them what types of assistance fall into these categories. You can also discuss the needs your loved one has right now to see if the services would help him or her.

Are They Willing to Customize and Modify a Plan for Your Loved One?

Next, you should ask if they are willing to customize a plan for your loved one. Are the services they provide a one-size-fits-all type of service, or do they allow you to choose the services your parent needs? While you're discussing this, you can also ask about modifying the plan. Your loved one may need a few services right now, but his or her needs may change over time. When this person's needs change, is the company willing to modify the plan to meet the new needs? If so, how does this process work?

Will They Send the Same Worker for Each Visit?

Next, you should ask if the company sends the same workers all the time. Seniors like consistency and they will get used to the same person coming. Seniors want to have the same worker, so this is an important question to ask.

Will They Keep in Contact with You to Update You on the Services?

Finally, you should ask if the company about their policy related to informing you of the updates of the services. Will they call you if they have concerns or when a problem occurs? How do they handle things like this?

Asking the right questions will help you get the answers you need to make an informed decision. If you need assistance or have concerns, contact a company that offers senior home care services to learn more. 

For more information, contact a home care service.

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